This page is designed to give you easy links to all the major Computer Troubleshooters resources pages.
Resource |
Instructions |
Private Site (www.ct-private.com) |
The CT Private Site, with information and links to all resources available to Computer Troubleshooters franchisees.
Technicians & Admin Staff: Login with the 2-digit abbreviation of your country (e.g. “us” or “au” or “uk”, etc) using the password provided by your CT franchise owner. Franchise Owners: Login with the 2-digit abbreviation plus the letters “ct”, i.e. “usct”, “ukct”, “auct”, etc. Use the password provided by your country director. Country Directors: Login with the 2-digit abbreviation plus the letters “rd”, i.e. “usrd”, “ukrd”, “aurd”. |
CT Forums |
The CT forums, including over 97,000 questions & answers posted since 2004.
Each user has an individual login. Your username is “Firstname Lastname” (with a space in between), i.e. “Chip Reaves” or “John Smith”. Your password is unique to you – use the “forgot password?” link or ask for help at support@comptroub.com if you have trouble logging in. |
UniverCT (e-learning platform) |
UniverCT includes online training in franchise operation and employee management.
Your login is your email address, and your password is unique to you. If you do not have an account on UniverCT, or would like to add an account for a new employee, contact your Regional Director. |
Coaching Portal |
The CT Coaching Portal helps you track your business progress, goals and to-do’s and review them with your team, a coach, or a mentor (pair-coach).
Your login is your email address, and your password is unique to you. If you do not have an account on the coaching portal, or would like to add an account for a new employee, contact your Regional Director. |
FTP Server |
The common FTP server contains all files, documents, logos, ISOs, and other information available to all Computer Troubleshooters.
The FTP login is the same as for the private site. |
Webmail |
Easy access to your @comptroub.com email via the web. Your login is your email address, your password is unique to you. For password resets contact support@comptroub.com |
NTR Portal |
Access your NTR remote support portal from here. Your login is unique to you and is generally in the form “xxxx-name-city-region”, i.e. “0204-jimg-nyc-ny”. |
Web Design Team |
To access our team of web designers for help with a project, visit this site. To access the CT-only area use username “designwithCT” and the password supplied by your RD. |
Print Portal |
USA-Only: Order printed supplies & promotional items, and execute entire direct mail campaigns directly from this site.(Run by MarketFirst, www.mymarketfirst.com).
Your login is your @comptroub.com email preceded by the numeral “1″, like “1chip@comptroub.com”. Your password is unique to you. If you haven’t logged in before your initial password is set to “1234″. |
